HOME   |  

  |   ABOUT  |  TWITTER

 

SEPTEMBER 24, 2008   

Success & failure

Unbelievable. After yesterday's fiasco at the Amtrak station when the ticket seller (?) told me that all trains were sold out until Oct. 21, I went back today and talked with Bob, who had earlier assured me that getting reservations wouldn't be a problem.

Detail of Amtrak Rail Pass and itineraryIt took more than an hour, but Bob & I mapped an itinerary from Cleveland to LA, Portland, Milwaukee and several other stops, never finding a single sold-out train.

I bought a 30-day pass for $469 that will let me travel to all these places and more, as long as I board my final train by October 27th.

I've built a few days into the schedule where I might stay longer/leave earlier as things develop. I've gotten about a half dozen emails so far and have set up appointments to visit with teachers in various schools, but there are at least that many more that I still haven't finalized. Plus I may throw in a day or two of simple sightseeing en route.

OK, check "Rail pass" off the list. On to the Apple store to get an iPhone.

iPhone

Long story short: another fiasco. After an hour of frustrating conversations with the Apple clerk and the ATT representative we all agree my only choice is to go back home and make a few phone calls. Turns out that a credit protection system I accepted in the wake of a security problem caused by the Ohio state government locks up my account until I punch my secret code into my home phone. A phone that's twenty miles from the Apple store.

I drive home, make some calls, answer some calls, grumble, grumble, etc. Now supposedly everything's all set. I just need to drive back to the Apple store and "finish" things. Which is exactly where I was this morning after filling out most of the required information online at the Apple website.

I feel like I've been living in consumer hell for the past two days.

Two speech balloons What kind of experience did you have buying your iPhone? Add your comment by clicking below.

Top   |      |    i
AddThis Social Bookmark Button

 

ARCHIVE


SEPTEMBER 2008

AUGUST 2008

JULY

JUNE

MAY 2008

APRIL 2008

MARCH

FEBRUARY

JANUARY


DECEMBER 2007

NOVEMBER

OCTOBER

   SEPTEMBER

   AUGUST

   JULY

   JUNE

   MAY

   APRIL